Privacy Policy
This Privacy Policy explains how JUNGLELABS LTD collects, uses, protects, and discloses personal data and public registry information when you use our website, client portal, and network infrastructure services.
1. Data Controller
JUNGLELABS LTD ("Junglelabs", "we", "us", or "our"), incorporated in England and Wales, is the Data Controller responsible for personal data processed through our operations and website.
For data protection inquiries or to exercise statutory rights, contact our designated privacy desk at [email protected].
2. Data We Collect
We process personal and organizational information required to fulfill network infrastructure agreements and maintain regulatory compliance:
- Identity & Contact Data: Full name, corporate email address, telephone number, business postal address, job title, and legal entity identification.
- Verification & Due Diligence: Company registry excerpts, utility proofs, authorized signatory documents, and identification required for RIPE NCC sponsorship.
- Technical & Network Information: Origin ASNs, IP prefix allocations, BGP peering credentials, RPKI ROA declarations, and DNS routing records.
- Account & Transaction Details: Client portal login logs, service orders, invoicing history, and transaction records.
3. How We Use Your Data
We utilize collected data strictly for lawful operational and infrastructure purposes:
- Administering and maintaining ASN, IP address lease, and Sponsoring LIR agreements;
- Liaising with Regional Internet Registries (such as RIPE NCC) to register, sponsor, or transfer number resources;
- Configuring routing registries, RPKI, Whois objects, and BGP routing security;
- Communicating critical network operation center (NOC) alerts, billing notices, and contract updates; and
- Complying with statutory accounting, anti-fraud, sanctions, and regulatory obligations.
4. RIPE Database & Public Information
person, role, aut-num, inetnum) in the publicly accessible RIPE Database.
You acknowledge that technical, administrative, and abuse contact information submitted for registry objects will be published in public Whois systems to ensure global Internet routing integrity. We implement role-based data minimization where permissible by RIPE policies.
5. Legal Bases for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process data based on:
- Contractual Performance: Necessary to execute service orders, configure ASNs, and manage LIR sponsorships.
- Legal Obligation: Compliance with UK corporate reporting, tax regulations, and sanctions enforcement.
- Legitimate Interests: Securing network integrity, preventing abusive routing behaviors, and fraud monitoring.
6. Third-Party Sharing & International Transfers
We do not sell, lease, or monetize your personal data. Data is disclosed only to authorized entities necessary for service delivery:
- Internet Registries: RIPE NCC and associated regional registry systems;
- Upstream & Transit Providers: Upstream network operators strictly for BGP route validation and interconnection;
- Service Providers: Secure hosting, billing, and identity verification partners; and
- Law Enforcement: Where legally mandated by applicable UK or international court orders.
7. Data Security & Retention
We implement strict encryption, isolated access controls, and multi-factor authentication across all infrastructure nodes and client portals.
Personal and corporate records are retained for the duration of the active service term plus statutory retention periods required under UK commercial and tax legislation.
8. Your Data Protection Rights
Subject to applicable data protection legislation, you hold the following rights:
- Right of Access: Request a copy of personal information held by Junglelabs;
- Right to Rectification: Request correction of incomplete or inaccurate data;
- Right to Erasure: Request deletion where statutory retention or registry policies no longer apply; and
- Right to Object/Restrict: Object to processing based on legitimate interests.